Direct Intake Line

Call +1 (864) 808-6917 for immediate assistance

Monday through Friday, 9 AM to 5 PM. Leave a clear message after hours with your name and callback number, and we will return your call promptly.

Columbus

& surrounding counties

1 Business Day

average callback time

Eligibility Guidelines

Basic requirements for emergency relief

01
02
03

Central Ohio residency

Verifiable one-time emergency

Household income limits

Must currently reside in Franklin, Delaware, Licking, Fairfield, or Marion county.

Facing an imminent utility shut-off, eviction notice, or unexpected car repair needed for work.

Income falls below current regional guidelines for emergency assistance programs.

Required Documentation

What to have ready when you apply

Bring a valid government-issued photo identification along with your last two consecutive paystubs or proof of household income. Having these documents ready allows our intake team to review your request quickly and accurately without unnecessary delays.

Provide copies of official vendor notices, such as utility disconnection warnings, landlord lease notices, or formal mechanic repair estimates. Clear paperwork helps us make direct vendor payments promptly.

Written Intake Form

Submit your information for a callback

Prefer to write rather than call? Fill out the details below and an intake volunteer will reach out to discuss your situation.

Honest Communication

Help depends on available donor funds, and we will always tell you honestly what we can and cannot cover.

If our current capacity is reached, our staff will connect you directly with alternative county programs and local community resources.